Salamander Spa

Salamander Spa is Washington DC's only premier two-level oasis for relaxation and rejuvenation, featuring 14 beautifully redesigned treatment rooms. Many guests praise specific staff members for their dedication, highlighting exceptional personalized massages, beautiful facilities, attentive service, and special touches like champagne offerings. The hotel receives a 9.2 out of 10 from over 1,200 guest reviews on U.S. News Travel. Recent renovations expanded the facility to include a sauna, steam room, hot tub, and separate lounges for men and women. Guests love the array of amenities including the spa and indoor swimming pool, with many particularly impressed by the hotel's customer service and luxurious atmosphere near the National Mall. Some guests have expressed disappointment with the high prices versus perceived value, citing issues like therapists not showing up on time, malfunctioning lockers, and subpar amenities for the price point. A few reviews mention disputes over the strict cancellation policy, where guests were charged the full amount for services not rendered.